All items are handmade to order. Your piece is created after your order is placed.
You will receive updates throughout the process, including photos or videos, so your item is made exactly how you want it.
Orders may be canceled before work begins.
If you cancel after placing the deposit, the $50 will not be refunded.
Custom pieces are made specifically for you and are final sale.
You will be able to give feedback during the creation process. Once completed, the item is considered accepted.
We currently ship within the United States only.
Shipping times depend on the carrier and are separate from processing time.
Once shipped, your order is handled by the carrier.
If your package is lost or stolen, please contact us. We will do our best to help resolve the issue.
We want you to genuinely love your item.
Because you receive updates during the creation process, returns based on design preference may be limited.
If your item arrives damaged:
If available, a replacement will be sent. Otherwise, a refund or store credit will be issued.
All items are 100% handmade, meaning:
Approved refunds will be issued either: